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2009 Infrastructure as a Service and Cloud Computing Survey, 2009 Enterprise Black Book results Aarkstore

MAIN RESULTS customer experience

The main conclusion: KPI MOST IMPORTANT FOR OUTSOURCED CUSTOMER SATISFACTION INFRASTRUCTURE IN 2009

Innovation, trust, reliability and deployment is the most important attributes influencing customer satisfaction with its outsourcing business and IAAS cloud infrastructure providers.

Main conclusion: DEALER SATISFACTION Infrastrucutre OIC is greater for small vendors and MidMarket NOW

Customers with annual revenues $ 500 million to one billion U.S. dollars are significantly more satisfied with their buyers of infrastructure services are the Grand Market Cap customers.

KEY FINDINGS: U.S. Merchants are significantly preferred by U.S. CLIENTS

Latin American alternatives are difficult to infrastructure providers in India as they evolve.
A favorite for CLOUD OF INFRASTRUCTURE management outsourcing by the seller
WESTERN EUROPEAN CUSTOMERS
(SELECT TWO)
United Kingdom 96.1%
France 80.8%
Germany 5.5%
Norway / Sweden / Denmark 4.7%
Russia and Eastern Europe 3.2%

MORE EXPECTED
Growth Industries
Infrastructure as a Service

CY2009 INDUSTRY BUDGET / BUDGET SUB-planned infrastructure
INITIATIVES
Add Ons
70.8% 30.7% COMMUNICATIONS
Non-profit 64.2% 20.4%
EDUCATION 61.5% 25.7%
55.2% 14.9% MANUFACTURING
ENERGY 50.7% 20.8%
TECHNOLOGY 43.2% 31.4%
Finance and insurance 28.5% 18.2%

A favorite for INFRASTRUCTURE MANAGEMENT OUTSOURCING OF CLOUDS by the seller
U.S. CLIENTS
(SELECT TWO)
United States 94.0%
Mexico 32.1%
India 26.6%
Brazil 24.1%
Chile 10.0%

OFFSHORE consider
CLOUD OF COMPANIES in the future as mature industries
India 90.8%
Latin America 91.3%
Eastern / Central Europe 80.5%
China 11.4%

Content:
Introduction 6
Cloud Computing and Isaiah 13
Summary of results 16

Description and Methodology 18

Overall rating OIC Infrastructure Summary: 22 providers Business administration

Industry: Supply: IT Outsourcing

Companies mentioned
10gen Systems, 3Leaf, 3Tera, international 6fusion absolute performance, adaptability, Ajax, Alentus, Amazonas, Appirio, Appistry, Aptaria, Maxtronic Arena Asankya Networks Arista Networks, BitRock Azure BlueLock, Boomi, Box.net, BT, Canaan Partners, Capgemini Casdex P34, Chris Richardson Consulting, Citti, Citrix, Architects Cloud, Google Analytics Cloud9, CloudRamp, Networks CloudScale, Cloudscape.ws, Cloudworks, CNI Systems, CohesiveFT, CollabNet, concentric, Cordys, partners Cronos, CSRware, CuperTek, the calculation of the cycle, the lines Data, Dell, DNAmail, eBay, EDS, Elastra, EMC, Engine Yard, Enki Consulting, Enomaly, Excelian, Flexiscale, Forrester, Fortress ITX, G.ho.st, Gear6, GigaSpaces, GoGrid, Google, GraphLogic, GridGain, Hewlett Packard, IBM Global, IBRIX, InfoQ, Intel, IntelePeer, IronKey, iterative design OIC America, Jamcracker, Joyent, JumpBox, skills Kaavo only, Layer technology Linxter, Mohr Davidow Ventures, MessageLabs, Microsoft, Mimecast, Model Metrics Moderro technologies, Moka5 (Mokafé), Mosso, NetApp, Netmagic, NewServers, Ocarina Networks NetSuite Nirvanix Cloud, Cloud OpSource, Oracle, Orange Business Services panorama software, Parabon Computation, Parallels, ParaScale, Patni Computer Systems, Peer1 Networks, IP, Platform Computing, PLX Technology, ProjectLocker, Promise Technology, Qlayer, QlikTech, Rackspace, Red Hat, Reliance Globalcom, RightScale Robson Taylor, Rogue Wave, rPath, Salesforce.com, Sapotek, Saugatuck Technology, Savvis, ScanSafe, ServePath, ServiceCloud, SIMtone, SkillSoft, Skytap, SmugMug, SOASTA, Solace Systems, Spiceworks, SpiderOak, Symphony Services, Sun Microsystems, Touch systems, Calves, Terremark, Tier 3, Transitive, Trend Micro, Union Square Advisors, Unisys, Univa UD, U test, Vertica, VMware, businesses expand, XCALIBRE, Yahoo, Zabovo.com, Zeus Technology, Zuora, 123Together.com, 361 degrees, 3PAR, 8e6 Technologies, A10 Networks, Aastra, Accaria, Accellion, AccessFlow, Acenet, ACMA, Acronis, Actional, activePDF, Acxiom, Adaptec, ADC Adder, ADEX, Adtran, Agilysys, Agito Networks, AirMagnet, Akorri, Aladdin Knowledge Systems, Alcatel-Lucent, AlterPoint alert logic, Altor Networks, AMAX, AMCC, Amyuni, Apani, APC Apcon, experts from APM, Appistry, Applied Innovations, Apptio, Aquantia, Arastra, Arava, Arbor solutions, ArcSight, Areohive Networks, Array Networks Arrow ECS ARTEC – Computers, Asigra, Asoka USA, Aspera, Internet Astaro Security, Atempo, ATEN Technology, Attune Systems, AutoVirt, Avanade, Avaquest, Avaya, Aventiv-NomaDesk, Avocent AVTECH, AXIOMTEK, BakBone, BBN Technologies, ANDI, BEA Systems, Capital Bedsole, reference, Berkeley Varitronics, BigFix, Bivio Networks, Blade Network, Blue Lane, BlueArc, BluePoint, BlueStripe, Bobcares, BOSaNOVA Technology Brighton, Brocade, CA, CalAmp, capitial Trust companies, Cassatt, Catbird Cayenne, CDG, Ceedo, Certeon, Champion Check Point Software solutions, Chip PC, CIRB, Citihub, ClearCube, CommVault, Compass America, Compellent, Compugen, an international computer lab Concentsus, Configuresoft, Continuity Software, Coraid, Courion, Coyote Point Systems, cPanel, Credit Suisse, Crosswalk, CrystalTech Web Hosting, CSC, Data Domain, Databarracks, DataCore, DataDirect, Datagardens, DataPipe, DataSynapse, DC3 Solutions, EqualLogic, Desktone, Devon IT, Digipede, Doctrino Systems, DocuSign, DoubleTake Software, Dynamic Network Factory, DynamicOps, Ecora Software, eG Innovations, Egenera, Electric Cloud, Electrorack, Embotics, Emulex, Endeavors Technology, enigmatic, Enomaly, Entuity, EqualLogic, Ericom, EVault, Evolving solutions, Exinda, eXludus, Extentrix Systems, F5Networks, FalconStor, Faronics, FastScale, FastSoft, Focus Consulting, Fortinet Fortisphere, LLC Fugitive Fujitsu systems, Fusepoint, FusionStorm, Gateworks, Getronics Solutions, Gibraltar, greenhouse technologies, GlobalFluency, GlobalSCAPE, GlobalSign, Green Hills Software, Network Dynamics, GRIDtoday, groupSPARK, Hiperware, Hitachi Data Systems, Hubspan, Hurricane Electric, Hyper9, HyPerformix, Hyperic, I2 Technology IGEL Technology Ignite Consulting Illumiti, IMEX Research, debutante, Insight Venture Partners, InstallFree, INSYSTEK, integrity, Ipswitch, Isilon Systems, iTrinegy, KACE, Kaseya, KI Lipton, Kidaro, KnownHost Kingston, Lanamark, LeftHand Networks, Lenovo, Computer Leostream, liquid, Lucid8, LynuxWorks, Magirus, Mailtrust, long-distance ManageIQ, ManageSoft, Marathon Technologies, Marketo, Markitects, McAfee, Meridian IT, Metron, Microsemi, microserve mid-Atlantic Computers, Mimosa, Mimosa Systems, Mindbridge Software, MIVA Merchant, MONOSPHERE, Morph Labs, MXI Technologies. MySoft, Nagarro, Namescape, NComputing, NEC, Nemertes, Neopath, Neoware, Magic Net, NetApp, Neterion, Netex, NetIQ, Network Appliance Netuitive, Neverfail, Technologies of the New Era, New Idea Engineering, NewTek, Nexenta, NextIO. Nimsoft, Niyuta, NoMachine, Nortel, Novell, Computer Science, Old Road, Omnitron, Avenue, ONStor, Opalis Software, Open Labs, Kernel, OpenHosting, OpenSP, Optaros, Opus Capital PacketTrap, Palm, Inc., Panda Security, Pano Logic, Insight pattern, advanced IP solutions, PHD Technologies, Phoenix Technologies, Phurnace Software, Systems Pillar Data Pinnacle Cart, Pivot3, PlateSpin, Proofpoint, ProServeIT, ProSYNC, Provision Networks, Q1 Labs, HQ software, Qualys, Quest Software, R1Soft, racemic RACKWISE, Radiant Logic, Raritan, Raxco Software, Red Hat, Reflex Security, Regan Technologies, Resolution Enterprises, RF Code, Riverbed, RSA Security, Ruckus Wireless Solutions, Sagent, SanDisk, SAVVIS, ScaleMP, Scalent Systems, ScienceLogic, ScriptLogic, Seanodes, Security Command, Secure Computing, Sentillion, ServInt, Shavlik, Silpion, SIMtone, Singularity Technologies, Sitemasher, SmarterTools, Socialcast, SoftLayer, SolarWinds, SolutionSet, Sonasoft, SSH Communications Security, Starfire StackSafe, SteelEye Technology, StillSecure, Pearl, Stonesoft, Stoneware, StorageCraft, StorageNetworking.org, StorMagic Stratus, Sun Microsystems, SunView Oren technology, Supermicro Surgient, SWsoft, Sycros, Symantec, Systar, Telecomputer, Group 451, the Israeli Association of Grid Technologies, TheInfoPro, ThinkEquity Partners, ThinPrint, Third Brigade, Tideway, TigerPaw, TOA Solutions, ToutVirtual, train signals, TRANGO Virtual Processors, Tresys Technology, Trigence, Tripwire, Twisted Pair Solutions, the UK-2 Limited, Ulteo, UniPrint, United Devices, Vi Labs, the mainframe, VDIworks, Veeam Software, Veodia, Verio, VeriSign, Vicom, Monitor, VirtenSys, Virta, VM, Virtual Iron, VirtualizationChat.com, VirtualLogix, Virtugo, Virtutech, visionapp, VisionCore, vkernel, VM VM6 popular, VMLogix, vmSight, vThere, Vyatta, Wyse Technology, XDS, Xenocode, Xiotech, xkoto, Xsigo, Akamai, AT & T, Datanex BMC, Informatica, HP – Infosys EDS, T-Systems, Wipro HCL, Satyam MAHINDRA TATA (TCS)

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About the Author

Minal H
SEO
vinod.minal@gmail.com
http://www.aarkstore.com

House Session 2010-04-14 (16:45:10-17:45:08)