Credit Reports Provided From Outside
2010
If I order from the internet does the law say I can cancel from the internet?
I ordered a “free” credit report, and had to give my credit card information so “later” I could continue with their service . But there was no obligation to continue. Now I have received the credit report and also have been charged for one monthly update. The internet site has no way to cancel this service. Is there a consumer protection law that says if an internet site sells something, it must also provide a way to cancel the order on the internet as well?
Note: I know I can call a 1-800 number, but I am overseas and these numbers are expensive to call from outside the US.
I don’t think so. My understanding they just have to provide a way to cancel it (a written method of contact on the web, even if its not through the web).
I had a sitution where I bought tickets with a credit card and was entered for a free magazine. Never got the magazine and then a few months later they tried to charge me for a subcription. I contested with the credit card company and they warned me that due to changing transactions with phone/internet sales it is harder to contest these things. Also, you don’t have to get credit scores through these services, its best not to. You can fill out a request form directly with the three credit bureaus and they’ll send you your credit history free of charge. And most banks will give you a verbal statement of your credit staning (at least mine does).
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